basa 88 Privacy Policy
This document clearly explains how important your personal information is to us, and how that information is collected, stored and used.
This Privacy Policy applies to all services and products of the basa 88 platform. By using our website, you are considered to have accepted the terms of this policy. Our Terms and Conditions should be read alongside this policy as a complementary document.
1 Purpose and Scope of Data Collection
As a responsible online gaming platform, basa 88 is committed to ensuring the highest level of security for its users. We collect only the information that is strictly necessary to provide our services. No personal information is collected unnecessarily, and it is never sold to third parties.
1.1 Registration and Identity Verification Information
When opening an account, we collect: full name, date of birth, mobile number, email address and preferred payment method. Additional identity document information may be requested for age verification purposes. Our platform is intended for users aged 21 and above.
1.2 Transaction and Financial Information
Records of deposits and withdrawals, betting history and bonus usage are stored securely in our system. All transaction data processed through bKash, Nagad, Rocket and Upay is kept in encrypted form.
1.3 Technical Information
IP address, browser type, device information, access time and date, and page visit patterns are recorded automatically. This information is used to improve service quality and prevent fraud.
2 How Information Is Used
Collected information is used only for specific purposes. No information is used for additional or unrelated purposes.
- For creating, verifying and managing accounts.
- For processing deposits, withdrawals and bonuses.
- For providing customer support via 24/7 live chat and email.
- For account security and fraud detection.
- For informing you about our services, offers and promotions — but only with your consent.
- For technical improvement of the platform and analysis of user experience.
- For ensuring compliance with responsible gaming policies.
basa 88 never sells your information to advertisers or third parties. Information is shared only with technology partners and payment processors who follow the same standard of privacy practices.
3 Cookies and Tracking Technologies
basa 88 uses cookies on its website. Cookies are small text files stored in your browser that make your next visit easier.
3.1 Types of Cookies
- Essential Cookies: For login sessions, security tokens and service operation — the platform cannot function properly without these.
- Functional Cookies: For remembering your preferred language, layout and settings.
- Analytics Cookies: For understanding how users navigate the site — all data is processed anonymously.
3.2 Cookie Control
You can disable cookies from your browser settings. However, some services may not work properly as a result. Essential cookies remain active at all times, as they are part of the core structure of the service.
4 Data Security Measures
basa 88 has adopted industry-standard technical and organisational measures to ensure the security of your information.
4.1 Encryption and Network Security
Data transmission from your browser to our servers is fully secured via SSL/TLS encryption. Stored data is also kept in encrypted databases where unauthorised access is not possible.
4.2 Access Control
Personal information can only be accessed by authorised staff and only when needed to provide services. A log is kept of every access and is reviewed regularly.
4.3 Security Reviews
The security of our systems is reviewed regularly. Any vulnerability identified is resolved promptly. In the event of a data breach, we will notify affected users without delay.
5 Data Sharing and Third Parties
basa 88 may share information with trusted third parties in specific circumstances. These third parties operate under strict agreements with us and may not use the information for their own purposes.
5.1 Payment Processors
Payment providers such as bKash, Nagad, Rocket and Upay receive the information needed to complete transactions. This information applies only to the specific transaction, and they operate under their own privacy policies.
5.2 Technology Service Providers
Trusted technology partners handle server hosting, database management and analytics tools. They work solely under our direction and may not use the information independently.
5.3 Legal Obligations
If a court or government authority requests information in accordance with applicable laws and regulations of Bangladesh, it may be provided. In such cases, you will be notified in advance as far as possible.
We never sell or transfer your information to marketing companies, data brokers or advertisers.
6 Your Rights
As a basa 88 user, you have several important rights over your own information. Contact our support team to exercise these rights.
6.1 Right to Access Information
You may request to know what information we hold about you. Complete information will be provided within a reasonable time.
6.2 Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. Some information can be changed directly from your account settings.
6.3 Right to Delete Information
After closing your account, you may request deletion of your personal information within a specified period. However, if there are legal obligations, some information may need to be retained for a set period.
6.4 Right to Opt Out of Marketing Communications
You can stop receiving promotional emails or messages at any time. Every marketing message includes an easy unsubscribe option.
7 Data Retention Period
basa 88 retains information only for as long as necessary. The retention period is determined based on the type of information and applicable legal requirements.
- Account Information: For as long as the account is active and up to a maximum of five years after closure.
- Transaction Records: Financial transaction records may be kept for up to seven years.
- Communication Records: Customer support conversations are kept for up to two years.
- Technical Logs: Up to 90 days for security and analytics purposes.
8 Protection of Minor Users
All services of basa 88 are exclusively for individuals aged 21 and above. We never knowingly collect information from anyone under the age of 21 or allow them to open an account.
Age is verified at the time of registration. If a user has provided an incorrect age and is later found to be under 21, the account will be closed immediately and the collected information will be deleted.
To learn more about responsible gaming, please read our Responsible Gaming Guidelines.
9 Policy Changes
basa 88 reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be notified at your registered email address and a notice will be displayed on the website.
If you continue using the platform after changes are made, you will be considered to have accepted the updated policy. We therefore recommend visiting this page regularly.
If you have any questions about this policy, answers may be found in our FAQ section.
10 International Data Transfers
Some of our technology partners store and process data outside Bangladesh. In such cases, we ensure that they comply with internationally recognised data protection standards.
For data transfers outside Bangladesh, we ensure appropriate contractual safeguards so that your information receives protection equivalent to this policy.
Contact and Data Requests
If you have any questions about this Privacy Policy or wish to make a request regarding your information, please contact our support team. We provide service in both Bengali and English.